We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot be read over the internet.
We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at 563.242.8969, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. This applies to unopened/unused products. This does not apply to custom ordered items. Buyer pays all return shipping costs.
Shipping and Handling Policy
Please be assured that your items will ship out within seven days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the
following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
Please note: Out of state orders will not be charges sales tax. Shipments to Illinois and Iowa will incur a 7% sales tax.
For other shipping options contact us at 563.242.8969.